AI Lane·OpenAI·Jul 27, 2026

AI that can finally work inside the portals you log into

The brief

Much of a logistics team's day happens inside websites that require a login — carrier portals, a TMS, customs and port sites, load boards, shipper dashboards. The repetitive work there (checking a shipment's status, pulling a POD, updating a booking) is exactly what people hoped to hand to an AI assistant, but the login wall stopped it. OpenAI has changed that for its ChatGPT agent. When the agent reaches a login page, it pauses and hands the browser back to you; you type your username and password yourself, then hand control back and it carries on. While you enter credentials the agent captures nothing — no screenshots, and the password isn't stored. The login then persists across sessions, so you sign in once per site, the same way a normal browser keeps you logged in, and you can clear saved logins anytime in ChatGPT's data settings. In practice that means an agent can now run a routine inside the tools you already use behind a password — say, gathering delivery statuses across a few carrier portals — instead of stopping at the sign-in screen.

Takeaway

Point ChatGPT agent at a repetitive task inside a login-protected portal — a carrier site, TMS, or load board: sign in once when it pauses, and it can run the rest itself.

Why it matters for logistics

Most operational logistics work lives behind portal logins; an agent that can get past the sign-in wall — without seeing your password — can take on the repetitive lookups and updates in those tools.

Original source
Read the original at OpenAI

https://help.openai.com/en/articles/11752874-chatgpt-agent